Field service management

ServiceDesk is built as a full solution for service call oriented businesses of all shapes and sizes.

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Managing your service call business made easy

ServiceDesk provides more than mere auxiliary functions. It is a customized operations software, providing the automated nuts and bolts for what you really do, as a service call-oriented office, in delivering service to your customers.

Digital sticky notes

Provides computer-based input, tracking, messaging, and associated processing for every incoming call.

Number verification

No longer worry about getting bad phone numbers. With a simple click you can verifiy not only if a phone number is a valid format, but also if it is an actual active number.

Robo calling

Provides computer-based input, tracking, messaging, and associated processing for every incoming call.

Territory map

Custom map of your specific service territory with relative geographic locations, and time, for each job, with every technician's route geographically displayed in color-coded, sequential fashion.

Scheduling

Easily schedule dispatches out to field technicians with a few simple clicks. You can see where, when, and who is doing what at all times.

Job
Parts
Invoicing
Reports

Designed for Performance

Our suite of products is designed to provide a solution for every need your business might have, and make your life easier.

Apps to connect your technicians to the office

SD-Mobile connects the techs to the office providing them with every digital tool needed to efficiently do their job.

  • Provides tech with all job details and job history

  • Ability to order parts from in the field

  • Charge customers on site and provide them with e-receipts

Download SD-Mobile on Windows, iOS, or Android

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Revolutionizing the way your techs work in the field!

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Wow your customers with a modern and automated online presense.

The SD-CyberOffice suite can provide automated two way communication between your customers and ServiceDesk.

  • Online scheduling

  • Automated email appointment confirmations

  • Allow customers to track technicians and repairs

Integrate with the tools and workflow you already use

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Make your business perform.

ServiceDesk will make your company run more efficiently and make your job more fun.

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